Customer Testimonials

A few of our many, many testimonials

Dear Caroline

I have just received the fascinator which I ordered yesterday and want to tell you how delighted I am with it. It is perfect for my wedding outfit and I shall certainly contact you again if attending any more weddings. Thank you for excellent service.

Best regards

Marianne

Hi Caroline,

I came across your website by chance and so glad I am now registered with you. The beautiful black beaded multi strand necklace is my first purchase from you and I can say that it will not be my last !!! The service you have provided was speedy and efficient. The necklace sits beautifully on the neckline and will go perfectly with the ball gown I am wearing at new year. I look forward to browsing and purchasing more items from you soon - such amazing value for such little money. I will be telling my friends about your products. Thank you.

Maxine.

Dear Caroline

I would just like to say thankyou so much for my order, the bag was absolutly beautifull and elegant and goes so well with my wedding dress,it was the perfect match.

The jewellery i ordered is a christmas present for my sister as she is mad about pearls, but i am so tempted to keep it myself, also very beautifull.I am so glad i found you web site, i am delighted with my order and have now saved you on my favourites.
Very happy customer.

S. x

Hi Caroline

Absolutely delighted with my golden yellow fabric brooch! I am in a musical and each lady on stage needs to wear a different bright colour with a little black dress and I was given golden yellow so I will sing out proudly with my beautiful delicate life-like rose accessory pinned to my dress thanks to your site!

Dear Caroline,

The fascinator arrived this morning and I am delighted with it. I think you have a great site with a good variety of fascinators at very reasonable prices. I am very impressed with the promptness of dealing with such a small order and the quickness of delivery. Your service certainly suits someone like me who is always leaving things to the last minute! I certainly will have no hesitation in recommending you to any of my friends.

Once again, many thanks

J D

Dear Caroline,

Thank you so much for the Fascinator, Large Fabric Rose, Pearl Earrings, and the Pearl Necklace, they are all even lovelier than their picture, and so inexpensive too.

I was surprised to at your Super Fast delivery, and they were all packaged so well.

I shall not shop anywhere else now that I have found you and I shall tell all my friends about Pretty Cool.

Kind Regards xx

Dear Caroline

Thank you for sending the necklaces in super speedy time. They are, of course absolutely fabulous and I am really really pleased with them. Your jewellery always look fantastic on and it's great to know that finding big bulky stuff is so easy because of you.
I love your site. and I love what you sell.
Well done and thank you

Naomi

i would like to say a big thank you for the two fascinators i recently ordered from you. they arrived promptly and were absolutely stunning and where else could i have got two for under £10. i actually wore both at the same function one in the day and the second one in the evening-i had so many lovely comments about them. Thank you so very much indeed.

Hi,

I received my fascinator today- it is fantastic thank you. I spent ages looking on the high street for this colour but couldn't find any. Colour is perfect.

Thank you

Sarah

Hi Caroline

My fascinator arrived on Friday morning, what efficient service !

I absolutely love it and the colour could not be a better match to my dress. I cannot wait for the wedding now so I can wear it !!

Thank you

Kind Regards

Michelle

Hi Caroline,
Thank you very much for your efficiency and quick service. The product is exactly how it looks on your website and just what I needed.

Thanks
Rejoice

Hi

I received my purchase this morning. I am very pleased with it and the
speed with which I received it.

Thank you very much.

Sharon

Dear Caroline

Thank you for my order which arrived very quickly early this week, given I only placed it last Sunday.
You website and ordering is very user friendly and easy to use

Many Thanks
Sheila

Hi Caroline
I just received my fascinator in the post, I love it ! Thanks for fast
delivery and looking forward to wearing it at the races next week.
I saw a very very similar one in John Lewis for £44, so I am really pleased
I have £24 left over from buying yours, I will waste it on a horse or in the
champagne tent !!!
Thanks again
Kind regards
Sheila

Hi Caroline
Excellent service, quick delivery and great fascinator. I recommended you to my sister in law Emma xxxxxxx and she bought a fascinator for the same wedding from you. She was equally happy!
JO

Hi Caroline,

I just wanted to let you know that the fascinator arrived today and is
perfect - really beautiful.

I was really impressed with the speed of the delivery and will definitely
recommend you to others.

Best wishes,

Charlotte

Hi Caroline

Received Black Fasinator 5260 to-day, it's beautiful and just like the picture. Just like to add any queries or question's with your products are dealt with professionally and speedily. Very pleased with my order and will recommend your site to my friends.

Regards

Dear Caroline,

Thanks very much - the fascinator arrived yesterday and is delightful. Nicely packed, and I think it represents excellent value for money.

I am looking forward to wearing it next Thursday, to an Ascot-type afternoon tea.

Kind regards,
Alison

Hi Caroline

Just a quick note to say I received my order today which was very quick and I am really happy with it, it will go perfect with my outfit for Ascot!!!

Regards
Natalie

Hi Caroline

Just received my order. Really happy with the way it had been packed. The bag arrived in tact and wasnt squashed at all. Really impressed. Many thanks. Please send me new product details if possible.

Musarat

Hi Caroline

I was so pleased with my hair clips and will definately be using your site again

Many thanks

Claire

Dear Caroline

I received my order yesterday. Just wanted to let you know that I am really thrilled with the necklace, it is so pretty. To be honest at the price of £2.99 I was a bit dubious that it would be okay, but it has far exceeded my expectations. The packaging was great too.

Thank you very much. I would certainly recommend you.

Kind regards

Linda

Dear Caroline,

Many thanks for my order and super fast delivery!
I am extremely happy with my purchase, and i will definitely be visiting
again...

Love it!!

Kind regards,

Omarah x

Thank you the goods arrived safely today and is just want I wanted,
impressed with your website and service.

Many thanks

Trisha

Hello Caroline,

I was absolutely astounded when I received my order only 2 days after ordering it! All items are of superb quality and fantastic value for money. I shall defenitely be visiting your website again and have recommended it to friends.

Hazel

Hi,

Just received my order and it arrived beautifully packaged and I am extremely happy with the items. I was updated with its progress and it arrived exactly on time. It is such a great affordable website with such a choice I could not find anywhere else. I have already reccomended it to others. I shal definately be ordering again.

Good Morning Caroline,

I ordered Fascinators off you in March, 1 for a wedding I had to go to and the rest for my Bridesmaids in October (I am stupidly organised!) This is my Tiara! I looked all over the Internet, even the Thai and Chinese companies but no one offered the same as you for that price! I have to say for value for money and quality of the Items I am very impressed! I am certainly going to order from your company in the future. Just need to come up with more places to wear Fascinators now.

Many thanks

Hello Caroline,
Today I received my facinator. It was really well packaged, and my first impression when I opened the box was of extreme pleasure! Not only was the colour exactly like its picture on the net, but the quality was superb. It is to go with my 'mother of the bride' outfit, and it is perfect. The cost is beyond reseaonable, and it costs less than me having to trapse into town, pay for parking and taking a few hours to get frustated at not finding the one I wanted.

Could not not be better pleased!
Thankyou,

Sue

Good morning.. Oops it's afternoon already - I'm at work and must be
having fun!!!

I received my order in record time - got it on Saturday morning and it
looked mighty fine and I'm very happy with it and I'm sure the person
it's meant for as a present will also love it.

Thank you for your wonderful service.

Regards

Rita

Hi Caroline

I would like to add my comments to your testimonials as I ordered a fascinator for my daughters wedding, which arrived within 2 days and was exactly what I had spent ages looking for in the high street shops. Even better - it was much more reasonably priced than those I had seen. Thank you so much.

Kind regards

Sandra

Hi

I just wanted to thank you for such fantastic service. The items arrived today (beautifully packaged) and I'm so pleased with them. Your web site is great and the items are all affordable and unique. I'll certainly be returning for more and will recommend Pretty Cool to anyone.

Thanks again!

Claire

Dear Caroline,

Thank you for sending out the items so quickly and well packaged .I have bought items last christmas for my mum and she loves your tribal stuff although I never tell her where I get it from as now I know where to buy her presents for any event.

THANK YOU SO MUCH XXX

Hi All at PrettyCool just to say I was delighted with my recent purchases of a fascinator and matching bag, really good quality, colour, fabric and style exactly as described and expected. Very well packaged and prompt arrival ensured a stress free day. Have already recommended you to a friend of mine and will definately shop with you again.

I searched all the High Street shops for a fasinator. A paltry few were available. Looked on line fantastic selection yours being the only site with the colour silver in my price range. Prompt delivery as advised packaged well and product perfectly beautifull to spec of the photo's seen.

Thank you Gail.

Hi,

I'm really pleased with the fascinator, just the right colour, perfect! Great value, looks a lot more expensive. Fantastic delivery service! Will be definitely recommending you to all friends, family and colleagues.

Many thanks again,

Natalie

Hi caroline, hope you are well. I ordered a facinator and some jewellery off you a couple of days ago and it arrived today! I am over the moon with the product and would really like to leave some feedback. I'm on your website now and there doesn't seem like there is anywhere to do this? I'd also like to thank you for the replacement earrings, they are beautiful! (The black glass heart shaped ones broke when you received them) so thank you again! Steph.

Dear Caroline

I received my order yesterday and I just wanted to drop you a note to say how impressed I am with the very fast, efficient service, plus the items themselves. The fascinator is beautiful but the necklaces are particularly stunning, especially the blue one. They are such good value for the money and look far more expensive than they actually were! Your site is easy to use and shows the jewellery etc. very clearly. You are definitely bookmarked on my computer!

Kind regards.

Colette

Just wanted to let you know that I was thrilled with the blue corsage. It arrived in time and I had lots of nice comments on it at the wedding I attended. It was so versatile i could wear it in my hair, on my jacket and also on my dress (when i removed my jacket in the evening). It fitted securely and even stayed secure even with energetic dancing!!

Thanks again

Janice

Hi Caroline

Thank you so much for sending the navy blue fascinator and matching clutch bag set out so quickly. I am delighted with both the bag and the fascinator - they are exactly what I wanted to finish my outfit for my brother's wedding. Great products for a great price with excellent service. I definitely will be shopping from your site again and recommending you to others.

Thanks

Deirdre

Hi Caroline
Just to say I received my fascinator today, well packaged and I am delighted with it. It seems just the right size for me and although I am no expert, I have had a practice at putting it my hair and it seemed fine. The fascinator itself is beautiful and even better in real life than in the photos on your web site.

Thank you for your assistance with the order, especially with it initially being out of stock.

Kind regards,
Christine

Dear Caroline & Paul

I placed my 1st order with you late in the afternoon on Wednesday 3rd August and have received my goods today, what fantastic service!!

I had ordered 2 blue fascinators for a wedding that I am attending next week with a view to returning one as I just couldn't decide which one I liked best but I am so pleased with the quality and design of both that I have decided to keep them both.

I would definitely recommend you to others and will certainly use you again in the future.

Once again, thank you for your prompt service.

Kind Regards

Louise

Hi Caroline,
I wanted you to know that I received my fascinator with the matching clutch, and I LOVE THEM!! ...so cute! thanks much - - chris

Dear Caroline,
I would like to thankyou so much for your excellent service, when browsing your website looking for a fascinator i found the perfect one, then hearing it was out of stock was a little disappointed, you emailed me saying you would try and get me one, You went out of your way to ring your supplier and manage to get me exactly what i was looking for.
The customer service is fantastic, you kept me infomed with the status of my purchase throughout and the delivery was very fast. I can not thankyou enough for doing all you can to help me!
I will highly reccommend you and cant wait to wear my fascinator which will complete my outfit perfectly
Thankyou once again

Jo

Caroline

Purchase : Fascinator

Thank you very much for the prompt delivery of the fascinator.

I usually buy on Ebay but came across your website through Google.

You have a nicer selection of fascinators, cheaper prices and your delivery is amazing, I

received the fascinator within 2 days and at only £1.99 delivery charge. Many websites

often charge up to £4.99 with delivery 4 - 5 days.

I am very, very impressed with the item I purchased, it was such good value for the money.

I shall certainly be returning to Pretty Cool and recommending to friends.

Thank you very much.

Kind regards

Julie

Hello,

Thank you for this follow up. I will be very honest when I say I enjoyed shopping with you - the site is rather enticing and very easy to navigate with clear photos of the items. I also found that my queries to customer service were attended to promptly and so I extend my thanks to you for having exemplary customer service. I will be sure to return for more goodies very soon.

Regards,

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