Terms & Conditions
PrettyCool is pleased to accept orders subject to the Terms and Conditions of sale as stated below.
Your use of the PrettyCool website (www.prettycool.co.uk) and purchase of the products (or services) (“products”) therein means that you agree to these terms and conditions (“terms”). No variation of these conditions shall be binding unless agreed by letter signed by an authorised representative of PrettyCool. Please read the terms carefully before placing an order with us.
We are required by law to inform you that sales can only be concluded in English. These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales and each party agrees irrevocably to submit to the exclusive jurisdiction of the courts of England and Wales. Nothing in these conditions excludes or limits the liability of PrettyCool for death or personal injury caused by the PrettyCool's negligence or fraudulent misrepresentation. We would advise you to retain a copy of these terms and conditions for future reference.
Your Statutory Rights
All statements, guarantees or warranties in these terms and conditions of trading are additional to, and do not affect, your statutory rights. These terms and conditions are subject to change at any time without prior notice given to you.
Shopping with PrettyCool
Refund & Exchange Policy
If you are unhappy with your purchase, we will be happy to offer you a full refund if the goods are returned within 14 days after your purchase. The postage will be not refunded. All refunds and exchanges are subject to the following terms:
If you find the merchandise to be defective, within 7 days of purchase, you may return it to us for replacement. Please contact PrettyCool within 7 days, if you find that your merchandise is defective. You must return defective merchandise via a courier that provides tracking and provide us with the tracking number. You must purchase insurance from the courier. We will reimburse you for the cost of returning the order, plus the insurance, if the item is shipped from UK mainland.
Caring For Your Jewellery & Fascinators
It is not recommended to wear either our fashion jewellery or our fascinators in the rain, the colours may run. Fashion jewellery should be stored in a dry place away from sunlight as should our fascinators, colours will fade and tarnish if items are left in sunlight.
Cancellation of Orders
The limitation on any exclusion from liability contained in these conditions shall be subject to the provisions of section 2(1) of the Unfair Contract Terms Act 1977. PrettyCool will not be liable in any amount for failure to perform any obligation under this agreement if such failure is caused by the occurrence of any unforeseen event beyond its reasonable control including without limitation internet outages, communications outages, fire, flood, war or act of God.
Interpretation and Jurisdiction
These terms and conditions only cover the PrettyCool website (www.prettycool.co.uk). Any other websites which we link to from this website are governed by their own terms and conditions. We accept no responsibility or liability for websites that are not under our control.
Collection of Information
We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill your specific request. This information is only used to fulfil your specific request, unless you give us permission to use it in another manner, for example to add you to our mailing list.
Distribution of Information
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorised transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.
Commitment to Data Security
This page was last updated: March 17 2015.